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Blogs

SteadyPoint Helpdesk Updates Changelog

SteadyPoint Helpdesk Updates Changelog

A changelog that is constantly updated to reflect the latest releases for SteadyPoint Helpdesk.
helpdesk changelog, helpdesk updates July 10, 2019 Release NotesSales@SteadyPoint.net Sticky
SteadyPoint Helpdesk 1.0.1.1 – Helpdesk for everyone

SteadyPoint Helpdesk 1.0.1.1 – Helpdesk for everyone

Now supporting even more UI languages, including Turkish, Russian, Portuguese, Danish and more!
UI Languages, new update September 20, 2019 Release NotesSales@SteadyPoint.net
Integration with SteadyPoint Assets Management

Integration with SteadyPoint Assets Management

Learn how to integrate SteadyPoint Helpdesk and SteadyPoint Assets Management to get the most out of your SteadyPoint environment!
Assets Management, helpdesk July 10, 2019 Adminstrator DocumentationSales@SteadyPoint.net
Activities: A-Z

Activities: A-Z

Learn how to use activities in SteadyPoint Helpdesk to schedule appointments, reminders, calls, approval requests and much more!
Activities, helpdesk wiki July 11, 2019 End-user DocumentationSales@SteadyPoint.net
SteadyPoint Helpdesk 1.0.1.0 – Willkommen, freunde

SteadyPoint Helpdesk 1.0.1.0 – Willkommen, freunde

Now supporting every UI language, ability to change email templates, a look-up row for ticket templates, and actual work reporting.
multilingual, edit email templates, lookup August 25, 2019 Release NotesSales@SteadyPoint.net
Can Helpdesk help me organize my product line support?

Can Helpdesk help me organize my product line support?

Learn how to take advantage of SteadyPoint Helpdesk to organize the support for different lines of products and respond to questions and requests from your customers.
email tickets, product line, customers September 1, 2019 End-user DocumentationSales@SteadyPoint.net
SteadyPoint Helpdesk Update 1.0.0.9 – QWERTYUIOP

SteadyPoint Helpdesk Update 1.0.0.9 – QWERTYUIOP

Introducing email communication for Helpdesk and a completely revamped ticket history tab!
email communication, helpdesk updates, updated UI June 28, 2019 Release NotesSales@SteadyPoint.net
Archiving vs Backups – What’s the difference, what’s best for me?

Archiving vs Backups – What’s the difference, what’s best for me?

Archiving vs backups, an age-old debate. This post highlights the difference between the two and provides you with the best solution that fits your particular needs.
archiving, backups May 21, 2019 Archiving BlogsSales@SteadyPoint.net
SteadyPoint Helpdesk Update 1.0.0.8 – You’ve Been Approved

SteadyPoint Helpdesk Update 1.0.0.8 – You’ve Been Approved

Now supporting approval workflows, activities and much, much more!
Activities, approval workflows May 30, 2019 Release NotesSales@SteadyPoint.net
SteadyPoint Helpdesk Update 1.0.0.7 – Same solution, fresh new look

SteadyPoint Helpdesk Update 1.0.0.7 – Same solution, fresh new look

Our newest release featuring UI enhancements, screenshot support and much, much more!
UI Update, rich text box April 29, 2019 Release NotesSales@SteadyPoint.net
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