Can Helpdesk help me organize my product line support?
Learn how to take advantage of SteadyPoint Helpdesk to organize the support for different lines of products and respond to questions and requests from your customers.
Can Helpdesk help me organize the support for my internal departments?
Learn how to take advantage of SteadyPoint Helpdesk to organize the support provided to your internal clients! And how to manually send out tasks to assignees
Ticket Life Cycle
We're here to help you understand the life cycle of a ticket in SteadyPoint Helpdesk: all the stages and the statuses a ticket might be in or take up.
Discussion Board
The discussion board is designed with the intent of allowing a more free-flowing conversation on Helpdesk between collaborating team members.
Creating a new ticket
Creating tickets in SteadyPoint Helpdesk has never been easier! See how to get started with Helpdesk right away, and create your problem tickets!
Activities: A-Z
Learn how to use activities in SteadyPoint Helpdesk to schedule appointments, reminders, calls, approval requests and much more!