How to deal with some of the common issues you might run into with Malaf Archive
Now supporting every UI language, ability to change email templates, a look-up row for ticket templates, and actual work reporting.
Learn the basics of using SteadyPoint Malaf archiving to get your documents archived on the cloud
Learn how to take advantage of SteadyPoint Helpdesk to organize the support for different lines of products and respond to questions and requests from your customers.
This guide walks you through the installation of the Helpdesk Trial
If you're having issues installing Helpdesk, why not visit this page? A run through all the common issues faced while installing the SteadyPoint Helpdesk trial.
SteadyPoint Helpdesk can be integrated with many different solution, using REST API which we will provide below. But before you’re able to use this API, you need to communicate with SteadyPoint helpdesk, as creating a ticket on Helpdesk requires being logged … Read more!
The 5 questions you should have on your checklist when you're shopping for a Helpdesk!
Learn how to take advantage of SteadyPoint Helpdesk to organize the support provided to your internal clients! And how to manually send out tasks to assignees
Learn how to get started with setting up Helpdesk and get ready to create tickets from within the Helpdesk portal.