Homepage

Adminstrator Documentation

• Helpdesk Common Installation Issues
• Getting Started with SteadyPoint Helpdesk – Outside the portal
• Installing the Helpdesk Trial
• Getting Started with SteadyPoint Helpdesk – Helpdesk Portal
• SteadyPoint Helpdesk API Intergration

View all 16 articles

Archiving Blogs

• Malaf Archive Troubleshooting
• Getting Started with Malaf Archive
• Should I Archive My Data? 4 reasons why your data needs to be put away ASAP
• Archiving vs Backups – What’s the difference, what’s best for me?
• What is Archiving and why is it important?

View all 5 articles

End-user Documentation

• Can Helpdesk help me organize my product line support?
• Can Helpdesk help me organize the support for my internal departments?
• Ticket Life Cycle
• Discussion Board
• Creating a new ticket

View all 6 articles

Helpdesk Blogs

• Your Helpdesk Checklist – 5 questions to ask yourself before you start shopping for a new solution
• 5 reasons why a Helpdesk solution can help you improve your internal and external communication process
• 6 Advantages of Choosing a Helpdesk in O365
• 7 tips and tricks to get the most out of SteadyPoint Helpdesk
• SharePoint Hosting vs Provider Hosting

View all 6 articles