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Get Started

• Get Started
• SteadyPoint Support
• SteadyPoint Monetizing Model

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Administrator Documentation

• Getting started with SteadyPoint Helpdesk: A step-by-step guide
• Hierarchical Ticket Categorization
• Workspaces

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End-user Documentation

• Streamline Your Support Team’s Workload with Enhanced Ticket Filtering
• Ticket Life Cycle
• Create, Change, or Delete a Filter

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Configuration Guide

• A Step-by-Step Guide to Connecting Power BI with Your Office 365 Helpdesk Add-In
• Creating ticket via email
• Setting up permission to use Power Automate

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Blogs

• Office 365 Blogs

• Helpdesk Blogs

• Archiving Blogs

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Updates

• SteadyPoint Helpdesk Update 1.0.3.0
• SteadyPoint Helpdesk Update (1.0.2.4) – Harness the Power of Customization
• SteadyPoint Helpdesk 1.0.1.9 – The Power of Automate

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Release Notes

• SteadyPoint Helpdesk Update 1.0.3.1
• SteadyPoint Helpdesk Update 1.0.3.0
• SteadyPoint Helpdesk Update 1.0.2.5 – Let powerful search help you navigate your Helpdesk

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