Documentation

Adminstrator Documentation

• Install helpdesk from Microsoft Store
• Form Builder
• Update SteadyPoint Helpdesk add-in
• Microsoft Teams Extensions
• How to use custom templates to build YOUR ticket templates

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End-user Documentation

• Create, change, or delete a view of requests
• How to use the activities log to organize your work
• Activities: A-Z
• Can Helpdesk help me organize my product line support?
• Ticket Life Cycle

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