Now supporting even more UI languages, including Turkish, Russian, Portuguese, Danish and more!
Learn how to take advantage of SteadyPoint Helpdesk to organize the support for different lines of products and respond to questions and requests from your customers.
SteadyPoint Helpdesk features 2 different means for routing, or assigning, tickets to the correct person to handle them. One is automatic routing, which features 3 means of routing underneath it, the other is manual routing. Automatic Routing Direct Assignment Resource … Read more!
We're here to help you understand the life cycle of a ticket in SteadyPoint Helpdesk: all the stages and the statuses a ticket might be in or take up.
Learn how to take advantage of SteadyPoint Helpdesk to organize the support provided to your internal clients! And how to manually send out tasks to assignees
If you're having issues installing Helpdesk, why not visit this page? A run through all the common issues faced while installing the SteadyPoint Helpdesk trial.