SteadyPoint Helpdesk Update 188.8.131.52 Your feedback has always fueled our improvements, helping us to work on things that really matter and bring value to your everyday work. Today, we’re excited to present SteadyPoint Helpdesk 184.108.40.206 that brings long-awaited improvements. Let’s … Read more!
SteadyPoint Helpdesk Update 220.127.116.11 – Let powerful search help you navigate your Helpdesk At SteadyPoint, we believe in continuous improvement to offer a helpdesk that caters the evolving needs of the world of communication. Our team is constantly striving to … Read more!
Let’s take a look at the awesome features that have been incorporated to make customization much easier. New features include: Connect user-defined fields to SharePoint columns Customize the views (add/ remove columns, change header and order) per Workspace and Request … Read more!
With our new release, new features have been incorporated to make customization much easier. Take a look at this blog to see the new features and improvements. New features include: Change Workspace settings navigation Renamed Types and Sub-Types Field level … Read more!
SteadyPoint HelpDesk 18.104.22.168 1) Editable Knowledge base information After creating and saving knowledge base, you are now able to edit/change/add any information from previous knowledge base created 2) Select your preferred Date Format Choose the preferred date format and apply … Read more!
Power Automate SteadyPointHelpdesk 22.214.171.124 We are excited to announce SteadyPoint Helpdesk 126.96.36.199 release! Learn more about 188.8.131.52 update: Learn more about updating your version to 184.108.40.206: Download your latest Power Automate through the SteadyPointHelpdesk 1022 folder:
Release Notes 2/05/2022 – Helpdesk 220.127.116.11 Communicating with External users Comment added with Triggers Update ticket request type with Triggers Ticket Created via Email with Trigger action General Bug Fixes 22/04/2022 – Helpdesk 18.104.22.168 Knowledge base Date Format Select who … Read more!
Now supporting even more UI languages, including Turkish, Russian, Portuguese, Danish and more!
Now supporting every UI language, ability to change email templates, a look-up row for ticket templates, and actual work reporting.
Introducing email communication for Helpdesk and a completely revamped ticket history tab!