Helpdesk FAQ

SteadyPoint Helpdesk is built on Office 365 Solution. Therefore: No extra platforms are needed. Office 365 services such as SharePoint, MS Teams, Power PI, Power Automate, Power Apps, …etc. are integrated with our Helpdesk system All data is hosted on … Read more!

Yes, click here for more information on our annual subscription-based prices

Click here for more information about choosing the right architecture (Workspaces/Request Types/Categories/Lockups).

No, they will only be notified via email

SteadyPoint provides Products: Helpdesk platform Document Archiving solution (Malaf Archive)   And services below; Software Development Mobile Apps BI Intranets

Yes of course, contact our sales team to extend your trial request using the email below: sales@steadypoint.net

Click here for more information on “Can Helpdesk help me organize the support for my internal departments?”

Office 365 services such as SharePoint, Microsoft Teams, Power PI, Power Automate, Power Apps, …etc. are integrated with our Helpdesk system Click here for more information about Microsoft Teams integration

Our features are made for SMEs to take their Office Experience to the next level We offer Customizable forms, Customizable workflows & SLA, Knowledge base, Triggers, MS Teams integration, Create ticket via email, Reporting, Tasks Management and many more You can … Read more!

Form Builder is used to capture information from your employees Workflow Builder is a visual tool that allows you to automate routine functions by creating custom workflows. In just a few minutes, you can have a seamless way to: Standardize how … Read more!