What office 365 plan do I need to use Helpdesk?

What office 365 plan do I need to use Helpdesk?

Any plan that includes the SharePoint service. For Enterprise plans: E1, E3, or E5. For Small Business: Business Premium or Business Essentials. For Education plans: A1, A3 or A5.
What is a Helpdesk External User?

What is a Helpdesk External User?

It’s a user with access to Helpdesk who doesn’t have an office 365 license, such as your vendors, customers, partners, auditors, … etc.
Can I try Helpdesk before buying?

Can I try Helpdesk before buying?

You sure can! you can download a 30 day trial version of Helpdesk for free by clicking this link here.