How does external user licensing work?
It is free. You can set-up as many external users as you require as they are excluded from Microsoft licensing.
Do you support one time purchase (perpetual) or subscription based?
We currently only support annual subscription-based purchases. Please find our pricings here
How to configure ticket auto close?
Click here for more information about configuring ticket auto close.
How will I receive the license?
We do not provide a license key. However, we manage your licensing from our side
What payment options do you accept?
Yearly subscriptions are payable by credit card (MasterCard, Visa, or American Express) or Bank transfer.
Do you support on-premises?
No, we don’t support on-premises
How to implement Location based routing?
Click here for more information about location-based routing.
How to switch to a higher plan?
Please contact our sales team to switch to a higher plan request on Sales@steadypoint.net
Why SteadyPoint Helpdesk?
SteadyPoint Helpdesk is built on Office 365 Solution. Therefore: No extra platforms are needed. Office 365 services such as SharePoint, MS Teams, Power PI, Power Automate, Power Apps, …etc. are integrated with our Helpdesk system All data is hosted on … Read more!
Do you offer annual subscriptions?
Yes, click here for more information on our annual subscription-based prices