What is the storage limit for SteadyPoint Helpdesk?
The storage limit for SteadyPoint Helpdesk depends on your subscription plan with Microsoft Office 365.
Why is SteadyPoint helpdesk displayed as a Free application on Microsoft store?
Our app is marked as “Free” on the Microsoft store as Microsoft Policy. Microsoft Policy states that any app that doesn’t proceed payments through Microsoft are marked as Free. However, if payments are made through Microsoft, app prices are displayed.
Can I try Helpdesk before buying?
Yes of course! Click here to start your 30-day free trial now
How can we purchase more users?
You can purchase more users by contacting our team on sales@steadypoint.net
What happens if I go over my subscription user limit?
You will receive a notification informing you that you have surpassed the number of users registered. Therefore, you will need to contact sales@steadypoint.net to add any additional users to your package.
What office 365 plan do I need to use Helpdesk?
Any plan that contains the SharePoint service. For example Enterprise plans: E1, E3, or E5. Small Business: Business Premium or Business Essentials. Education plans: A1, A3 or A5.
How many users do I have?
You can manage your user licenses here
What are the Terms of Service?
Click here for SteadyPoint’s Terms of Service
Do you have a free version?
No, we do not offer a free version. However, we do offer affordable prices and packages.
How can I renew my subscription?
You can renew your subscription by contacting our team on sales@steadypoint.net