• Form Builder is used to capture information from your employees
  • Workflow Builder is a visual tool that allows you to automate routine functions by creating custom workflows. In just a few minutes, you can have a seamless way to: Standardize how you collect requests from your team.
  • Triggers is one of Helpdesk automation tools. It is a new layer of automation that helps connect the helpdesk system with external tools. For example, there is a trigger that notifies your clients about a new reply on the ticket.