helpdesk | SteadyPoint Blog

Task Delegation

SteadyPoint Helpdesk allows for tasks (tickets) to be delegated from one individual to another. Delegation is commonly defined as the shifting of authority and responsibility for particular functions, tasks or decisions from one person to another.In the helpdesk system, you … Read more!

Why do I need a Helpdesk?

Unsure if you need a Helpdesk? Looking to see if it provides the cure for your problem? Then read the 4 reasons why now is the time for you to get a Helpdesk!

7 tips and tricks to get the most out of SteadyPoint Helpdesk

7 tips and tricks to get the most out of your Helpdesk experience, the SharePoint-based ticketing system. Take your experience to the next level with this guide

Your Helpdesk Checklist – 5 questions to ask yourself before you start shopping for a new solution

The 5 questions you should have on your checklist when you're shopping for a Helpdesk!