How can we upgrade our SteadyPoint Helpdesk plan? How can we upgrade our SteadyPoint Helpdesk plan?You can upgrade your plan by contacting our team on sales@steadypoint.net
How can we purchase more users? How can we purchase more users?You can purchase more users by contacting our team on sales@steadypoint.net
How can I renew my subscription? How can I renew my subscription?You can renew your subscription by contacting our team on sales@steadypoint.net
What happens if I miss payment for my SteadyPoint Helpdesk subscription? What happens if I miss payment for my SteadyPoint Helpdesk subscription?Your subscription will automatically be cancelled if you don’t manually renew it by getting in contact with our team on sales@steadypoint.net
What happens if I cancel my helpdesk product subscription? What happens if I cancel my helpdesk product subscription?You will lose access to SteadyPoint’s Help desk platform until you renew your subscription.
What plan is recommended for small teams? What plan is recommended for small teams?We recommend our Basic plan for small teams.
How to configure ticket auto close? How to configure ticket auto close?Click here for more information about configuring ticket auto close.
How to implement Location based routing? How to implement Location based routing?Click here for more information about location-based routing.