Request Type Admin (SharePoint group) has full access on tickets that are raised under a specific request type. For example, IT Managers. They will be able to edit and reassign all tickets under this request type
We welcome applications from educational institutes worldwide. Please contact our sales team for more information regarding your discount. Sales@steadypoint.net
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What is the storage limit for SteadyPoint Helpdesk?
You will receive a notification informing you that you have surpassed the number of users registered. Therefore, you will need to contact sales@steadypoint.net to add any additional users to your package.