Documentation

Adminstrator Documentation

• Helpdesk Common Installation Issues
• Getting Started with SteadyPoint Helpdesk – Outside the portal
• Installing the Helpdesk Trial
• Getting Started with SteadyPoint Helpdesk – Helpdesk Portal
• SteadyPoint Helpdesk API Intergration

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End-user Documentation

• Can Helpdesk help me organize my product line support?
• Can Helpdesk help me organize the support for my internal departments?
• Ticket Life Cycle
• Discussion Board
• Creating a new ticket

View all 6 articles