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Administrator Documentation

• Setting Up the Dynamic Workflow
• Setting up permission to use Power Automate
• Transition Changes to Existing Clients
• Workflow Builder
• Action Items

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Archiving Blogs

• Archiving vs Backups – What’s the difference, what’s best for me?
• Getting Started with Malaf Archive
• What is Archiving and why is it important?
• Malaf Archive Troubleshooting
• Should I Archive My Data? 4 reasons why your data needs to be put away ASAP

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End-user Documentation

• Create, change, or delete a View
• Activities: A-Z
• Ticket Life Cycle
• Can Helpdesk help me organize the support for my internal departments?

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Helpdesk Blogs

• Can Helpdesk help me organize my product line support?
• How to use the activities log to organize your work
• Update SteadyPoint Helpdesk add-in
• Why do I need a Helpdesk?
• 6 Advantages of Choosing a Helpdesk in O365

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