How to use custom templates to build YOUR ticket templates
Why be limited to the default template? Build all sorts of different ticket templates to fit your needs with O365 SteadyPoint Helpdesk Form Templates!
Creating a Lookup Row in custom ticket templates
This article explains how you can use lookup rows to add even more versatility and choices to your ticket templates
How to use the activities log to organize your work
You can add all your ticket-related work on a scrum board to organize all the necessary tasks on Help desk. Learn how to use this tool to maximize productivity!
Changing Helpdesk Emails
See how you can change up Email templates in Office 365 SteadyPoint Helpdesk to create your own emails!