SteadyPoint Helpdesk Updates Changelog
A changelog that is constantly updated to reflect the latest releases for SteadyPoint Helpdesk.
Integration with SteadyPoint Assets Management
Learn how to integrate SteadyPoint Helpdesk and SteadyPoint Assets Management to get the most out of your SteadyPoint environment!
Activities: A-Z
Learn how to use activities in SteadyPoint Helpdesk to schedule appointments, reminders, calls, approval requests and much more!
Reminders
You can create reminders in Helpdesk to alert ticket assignee’s of existing tasks. The system will send repetitive reminders to the assignee until there’s a response or the reminder cap has been breached. 1. Go to the settings menu on … Read more!
Creating tickets through Email
Learn how to set-up Microsoft Flow to start creating ticket on SteadyPoint Helpdesk through your email in the matter of minutes!
Helpdesk Calendar
Creating multiple working calendars in SteadyPoint helpdesk to suit users with different working shifts has never been easier, check out how to do it here!
User Roles
Defining user roles on SteadyPoint Helpdesk has never been easier. Read this guide to understand how to do it yourself!
Creating a new ticket
Creating tickets in SteadyPoint Helpdesk has never been easier! See how to get started with Helpdesk right away, and create your problem tickets!
Auto-close
Helpdesk ticket auto-close allows for tickets to closed after a set period of time without requiring manual closure. Learn how to do it by reading this guide!
SteadyPoint Helpdesk Default Text
In certain instances, creating a ticket requires certain on-boarding instructions. This is where helpdesk default text comes into play.