What plan is recommended for small teams?
We recommend our Basic plan for small teams.
Does your system support change management?
Yes, you can configure your changes through our Workflow builder, Triggers and Activities
How does external user licensing work?
It is free. You can set-up as many external users as you require as they are excluded from Microsoft licensing.
Do you support one time purchase (perpetual) or subscription based?
We currently only support annual subscription-based purchases. Please find our pricings here
How to configure ticket auto close?
Click here for more information about configuring ticket auto close.
How will I receive the license?
We do not provide a license key. However, we manage your licensing from our side
What payment options do you accept?
Yearly subscriptions are payable by credit card (MasterCard, Visa, or American Express) or Bank transfer.
Do you support on-premises?
No, we don’t support on-premises
How to implement Location based routing?
Click here for more information about location-based routing.
How to switch to a higher plan?
Please contact our sales team to switch to a higher plan request on Sales@steadypoint.net