What happens if I exceed the licensed user limit?

What happens if I exceed the licensed user limit?

The system will prevent access to more than the licensed user limit you are subscribed with. You can add more users through contacting our team on sales@steadypoint.net
How do I calculate my yearly price?

How do I calculate my yearly price?

Calculate the number of users in your organization that will have access to raise tickets (customers) or handle ticket (agents). Click here to calculate your annual subscription-based fee
Can we arrange a call/meeting with your team?

Can we arrange a call/meeting with your team?

Yes of course, we would love to arrange a meeting over Microsoft Teams to introduce you to our Helpdesk and answer any questions you may have If you are interested, please use the link below to schedule a meeting with … Read more!
Who counts as a Helpdesk user?

Who counts as a Helpdesk user?

Any user that has access to log in to the SteadyPoint Helpdesk app (including agents and end users)
Why is SteadyPoint helpdesk displayed as a Free application on Microsoft store?

Why is SteadyPoint helpdesk displayed as a Free application on Microsoft store?

Our app is marked as “Free” on the Microsoft store as Microsoft Policy. Microsoft Policy states that any app that doesn’t proceed payments through Microsoft are marked as Free. However, if payments are made through Microsoft, app prices are displayed.
What happens if I go over my subscription user limit?

What happens if I go over my subscription user limit?

You will receive a notification informing you that you have surpassed the number of users registered. Therefore, you will need to contact sales@steadypoint.net to add any additional users to your package.