Decomposing tasks: Small steps toward big changes Industries are always changing to grow. Every organization faces the challenge of making big changes smoothly and with as little risk as possible. One smart way to do this is by breaking down … Read more!
Enhance your service level with SteadyPoint’s Customer Portal SteadyPoint’s Customer Portal is a unique support site for company’s customers to easily create and track tickets. With SteadyPoint Helpdesk ticketing app, companies can seamlessly manage customer inquiries received through their customer … Read more!
How can technical teams manage product backlog and track issues? Horizons is a software development company that has different applications including a booking app called Book in a Click. As the app grows, managing feature requests and the ton of … Read more!
Effortless Helpdesk Efficiency: Introducing Automated Ticket Creation In a world where time is money and efficiency is a top priority, our new Automated Ticket Creation feature is a game-changer. Imagine a system that takes care of creating tickets for recurring … Read more!