Learn how to get started with setting up Helpdesk and get ready to create tickets from outside the Helpdesk portal
Learn how to take advantage of SteadyPoint Helpdesk to organize the support for different lines of products and respond to questions and requests from your customers.
Learn how to take advantage of SteadyPoint Helpdesk to organize the support provided to your internal clients! And how to manually send out tasks to assignees
We're here to help you understand the life cycle of a ticket in SteadyPoint Helpdesk: all the stages and the statuses a ticket might be in or take up.
Learn how to get started with setting up Helpdesk and get ready to create tickets from within the Helpdesk portal.
SteadyPoint Helpdesk can be integrated with many different solution, using REST API which we will provide below. But before you’re able to use this API, you need to communicate with SteadyPoint helpdesk, as creating a ticket on Helpdesk requires being logged … Read more!
A changelog that is constantly updated to reflect the latest releases for SteadyPoint Helpdesk.
Find out the 5 reasons why a helpdesk solution can help you improve your internal and external communications process.
Featuring the new Discussion Board and manual routing, plus a general settings menu!