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Install helpdesk from Microsoft Store

Install helpdesk from Microsoft Store

Welcome to installation guide for SteadyPoint help desk, this is an out of box installation process that is subject of change from Microsoft. 1- Go to Microsoft store Go to https://appsource.microsoft.com/en-us/product/office/WA104381661?src=office 2- Get It Now 3- Sign in 4- Give … Read more!
November 18, 2020 Adminstrator DocumentationSales@SteadyPoint.net
SteadyPoint News

SteadyPoint News

July 10, 2019Sales@SteadyPoint.net
Who counts as a Helpdesk user?

Who counts as a Helpdesk user?

Every user with Office 365 license that includes SharePoint
July 16, 2019Sales@SteadyPoint.net
Is Helpdesk a solution built for internal or external organization use?

Is Helpdesk a solution built for internal or external organization use?

Both. Helpdesk can be configured to work as a Helpdesk solution for your own employees, your own customers, or a combination of the two.
July 16, 2019Sales@SteadyPoint.net
What is a Helpdesk External User?

What is a Helpdesk External User?

It’s a user with access to Helpdesk who doesn’t have an office 365 license, such as your vendors, customers, partners, auditors, … etc.
July 16, 2019Sales@SteadyPoint.net
How does external user licensing work?

How does external user licensing work?

It is free. You can set-up as many external users as you require as they are excluded from Microsoft licensing.
July 16, 2019Sales@SteadyPoint.net
Can I try Helpdesk before buying?

Can I try Helpdesk before buying?

You sure can! you can download a 30 day trial version of Helpdesk for free by clicking this link here.
July 16, 2019Sales@SteadyPoint.net
What payment options do you accept?

What payment options do you accept?

Bank transfers or checks.
July 16, 2019Sales@SteadyPoint.net
What office 365 plan do I need to use Helpdesk?

What office 365 plan do I need to use Helpdesk?

Any plan that includes the SharePoint service. For Enterprise plans: E1, E3, or E5. For Small Business: Business Premium or Business Essentials. For Education plans: A1, A3 or A5.
July 16, 2019Sales@SteadyPoint.net
FAQ

FAQ

Helpdesk FAQ
July 16, 2019Sales@SteadyPoint.net
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