The process of updating office add-in is simple and straight forward, the system will install the latest version that is published on Microsoft Store. 1- Go back to site 2- Click on “Site contents” 3- Click “Details” for Help Desk … Read more!
Learn how to take advantage of SteadyPoint Helpdesk to organize the support for different lines of products and respond to questions and requests from your customers.
You can add all your ticket-related work on a scrum board to organize all the necessary tasks on Help desk. Learn how to use this tool to maximize productivity!
Unsure if you need a Helpdesk? Looking to see if it provides the cure for your problem? Then read the 4 reasons why now is the time for you to get a Helpdesk!
check our top 8 advantages of using helpdesk in office 365
7 tips and tricks to get the most out of your Helpdesk experience, the SharePoint-based ticketing system. Take your experience to the next level with this guide
Interested in the difference as to where your data is hosted for Helpdesk? Read more about the difference between SharePoint hosted data vs Provider hosted data
The 5 questions you should have on your checklist when you're shopping for a Helpdesk!
Find out the 5 reasons why a helpdesk solution can help you improve your internal and external communications process.