SteadyPoint HelpDesk 1.0.2.2

SteadyPoint HelpDesk 1.0.2.2

SteadyPoint HelpDesk 1.0.2.2 1) Editable Knowledge base information After creating and saving knowledge base, you are now able to edit/change/add any information from previous knowledge base created 2) Select your preferred Date Format Choose the preferred date format and apply … Read more!
Power Automate SteadyPointHelpdesk 1.0.2.2

Power Automate SteadyPointHelpdesk 1.0.2.2

Power Automate SteadyPointHelpdesk 1.0.2.2 We are excited to announce SteadyPoint Helpdesk 1.0.2.2 release! Learn more about 1.0.2.2 update: Learn more about updating your version to 1.0.2.2: Download your latest Power Automate through the SteadyPointHelpdesk 1022 folder:
Release Notes

Release Notes

Release Notes 2/05/2022 – Helpdesk 1.0.2.3 Communicating with External users Comment added with Triggers Update ticket request type with Triggers Ticket Created via Email with Trigger action General Bug Fixes 22/04/2022 – Helpdesk 1.0.2.2 Knowledge base Date Format Select who … Read more!
Ticket Life Cycle

Ticket Life Cycle

We're here to help you understand the life cycle of a ticket in SteadyPoint Helpdesk: all the stages and the statuses a ticket might be in or take up.
Create, change, or delete a View

Create, change, or delete a View

Create, change, or delete a View Permissions: System admin can create private and personal views, while other members can create personal views only. Now you have the flexibility to create custom views of tickets to organize and display requests that are … Read more!
Activities: A-Z

Activities: A-Z

Learn how to use activities in SteadyPoint Helpdesk to schedule appointments, reminders, calls, approval requests and much more!