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You have a new Email:
“SteadyPoint Helpdesk 1.0.0.9”

The real treasure were the tickets we made along the way

Email communication

Users can now go beyond just creating tickets via email, they can now have dialogue with Helpdesk technicians using email messages, and the technicians can reply to them! Plus the dialogue that occurs is logged on the ticket for documentation purposes. 

We’ve altered the history (tab)

The UI of the history tab has been revamped, and now includes the picture responsible for every action logged on the ticket.

General bug fixes

For improved stability
We would love to walk you through the nitty gritty of HelpDesk, so get in touch and have one of our agents provide live feedback to the SteadyPoint HelpDesk experience.
Schedule a Demo

Read our Blog!
SteadyPoint Helpdesk Blog! Now Revamped!
For more information, you can visit our website
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