Learn how to take advantage of SteadyPoint Helpdesk to organize the support for different lines of products and respond to questions and requests from your customers.
How to use the activities log to organize your work
You can add all your ticket-related work on a scrum board to organize all the necessary tasks on Help desk. Learn how to use this tool to maximize productivity!
Archiving vs Backups – What’s the difference, what’s best for me?
Archiving vs backups, an age-old debate. This post highlights the difference between the two and provides you with the best solution that fits your particular needs.
Unsure if you need a Helpdesk? Looking to see if it provides the cure for your problem? Then read the 4 reasons why now is the time for you to get a Helpdesk!
7 tips and tricks to get the most out of your Helpdesk experience, the SharePoint-based ticketing system. Take your experience to the next level with this guide